Chart Hills Golf Club: General Terms and Conditions
- Your provisional booking will be held for 14 days, until a deposit is made to confirm the visit. Within this time frame, should another client subsequently wish to book and confirm the same date(s) – you will be asked to confirm your booking within 48 hours. Chart Hills reserve the right to release the provisionally held date(s) if the deposit is not received.
- A deposit of £100 per person is required to secure the booking and this is to be paid in full in one payment by the organiser.
- If guests cancel prior to 60 days (or more) in advance, the deposit will be fully refunded. After the 60 days, the deposit is non-refundable.
- Full payment of the balance is due no later than 14 days prior to your booking. If any cancellation or reduction in numbers occurs beyond this point, then the full payment will be retained.
Weather Policy
- In the event of bad weather, please take note of the below to understand how this might affect your booking.
Lightning
- In the event of lightning, golfers out on the course should cease playing immediately after the sounding of the horn. Retreat to the nearest shelter or building, until the immediate lightning threat has passed.
- If it is safe to do so, golfers may then return to their places on the course and complete their round.
- If green fee-paying visitors decide to abandon their round, rather than wait for the lightning to cease, refunds will not apply. Should the lightening cause the golfer to miss their tee-time, reasonable endeavours will be made to reschedule either later that day or the following day depending on availability.
Heavy Rain
- In the event of heavy rain, we only offer a credit if the course is deemed unplayable by our General Manager, and subsequently closes. Due to the value of the package, a refund would not be applicable due to rain.
- Unless the course is closed, it is up to the discretion of the player as to whether they wish to continue/start their round when it is raining. If chosen not to play, no refunds or credits will be issued.
Frost
- Golfers are advised that should there be a morning frost, there may be a delay to starting the round. All delays and changes to tee times will be communicated with those playing, but the condition of the course will be the main priority when making the decision to allow play.
Liability
- Chart Hills’s cannot accept any liability or responsibility for loss or damage to belongings when guests are on-site. Persons wishing to leave their belongings or vehicles on the premises do so entirely at their own risk. Furthermore, Chart Hills’s cannot accept any liability or responsibility for damage or injury to any visitor, or their property.
- Proper Golf shoes must be worn and the dress code adhered to (please find dress code on our website)
- If you wish to pre-order any food or drink for your stay in the Barn, please order at least 14 days prior to your booking.
- All pre-ordered food and drink must be pre-paid for.
- The price of dinner at any of our recommended restaurants is not included in your booking.
Chart Hills Golf Club: Accommodation Terms and Conditions
These Terms and Conditions apply to all accommodation bookings made at The Barn at Chart Hills (“the Venue”). By making a booking, the client (“the Guest”) agrees to the following terms:
Deposit & Final Payment
- A non-refundable deposit of £100 per person is required at the time of booking to secure the accommodation.
- The final balance is due no later than four weeks prior to the date of arrival.
- Failure to pay the final balance on time may result in cancellation of the booking without refund.
Security & Damages
- The organiser’s credit card details will be collected on arrival for security purposes.
- In the event of non-payment, damage, or additional charges, the Venue reserves the right to charge the card on file.
- Guests are liable for any damage caused to the property, furnishings, equipment, or grounds, whether accidental or deliberate.
- Any damage or missing items will be assessed and charged accordingly.
Guest Conduct
- Guests are expected to behave respectfully and responsibly at all times.
- The Venue reserves the right to insist on the immediate departure of any individual(s) whose behaviour is deemed unacceptable, disruptive, or a risk to others or the property.
- Any costs resulting from such conduct, including damage or disruption, will be the full responsibility of the offending individual(s).
Additional Charges
- Any additional services, amenities, or items consumed outside of the agreed Barn package will be billed separately.
- These costs will be charged to the credit card held on file unless alternative arrangements are made.
Check-In and Check-Out
- Standard check-in time is 2PM, and check-out is by 10AM unless otherwise agreed in writing.
- Late check-outs may incur additional charges.
Cancellations
- Deposits are strictly non-refundable.
- Cancellations made within 28 days of arrival will be charged 100% of the total accommodation cost.
- Cancellations must be submitted in writing.
Force Majeure
- The Venue shall not be liable for any failure or delay in providing accommodation due to circumstances beyond its control, including but not limited to extreme weather, pandemics, fire, or government restrictions.
Liability
- The Venue is not responsible for loss, theft, or damage to guests’ personal belongings.
- Guests are advised to take out appropriate travel and cancellation insurance.
Accessibility & Special Requirements
- Guests with specific needs or accessibility requirements are encouraged to inform the Venue at the time of booking so appropriate arrangements can be made.